Technology is moving faster than ever before. From artificial intelligence to quantum computing, new innovations are reshaping how we live, work, and connect. Businesses, governments, and individuals are all trying to keep up with the pace of change. The key question for leaders today is: which technology trends are truly worth watching in 2025? This article explores the most important emergent technology trends—covering digital infrastructure, artificial intelligence,

Agentic AI and orchestration are set to reshape the way governments deliver services to citizens. By enabling autonomous systems that can plan, reason, and coordinate across different functions, governments have an opportunity to create faster, more efficient, and citizen-centred services. The focus is not only on automation, but also on ensuring services are designed to be proactive, reliable, and trustworthy. For governments, adopting agentic AI and orchestration means r

Artificial intelligence (AI) is rapidly moving from theory into everyday life. It is reshaping industries, transforming labour markets, and creating new opportunities for growth. Yet the AI impact on economies will not be uniform. Some nations are poised to benefit enormously, while others may struggle with disruption and inequality. Research shows that the ability of a country to harness AI depends on three factors: innovation, how widely AI spreads across industries (dif

Artificial Intelligence (AI) is reshaping how organisations work, from automating back-office processes to transforming healthcare, finance, and manufacturing. Yet introducing AI at scale is not just about deploying algorithms—it requires structured planning, governance, and alignment with business goals. The TOGAF framework, widely recognised for enterprise architecture, offers a robust method for guiding AI adoption. At its heart lies the Architecture Development Method

The National Institute of Standards and Technology (NIST), a U.S. federal agency under the Department of Commerce, plays a key role in setting technology standards that drive innovation and competitiveness. Known for frameworks like the Cybersecurity Framework (CSF), NIST has developed the AI Risk Management Framework (AI RMF) to guide organisations in creating safe, responsible, and trustworthy AI systems. The AI RMF is a voluntary guideline designed to help organisations

Artificial Intelligence (AI) is shaping the future of industries, governments, and societies. The question facing leaders today is whether to prioritise innovation (pushing new breakthroughs) or diffusion (scaling existing solutions). The reality is that both matter—but only when paired with strong governance. The AI-STRIDE Framework (Safe, Trustworthy, Responsible, Innovation, Diffusion for the Enterprise) provides a structured way to manage this balance. It highlights ho

Artificial Intelligence (AI) is no longer just an emerging technology—it is now central to how governments, businesses, and organisations operate. From healthcare and finance to public services and education, AI systems shape decisions that affect individuals and entire societies. With this influence comes significant responsibility. The challenge is clear: how can organisations ensure AI systems remain ethical, secure, and compliant throughout their lifecycle? This is w

Modernising digital government applications in the AI era is no longer optional—it is essential. Citizens now expect services that are as fast and seamless as online banking or shopping, while governments must handle growing cyber threats, legacy IT challenges, and rising costs. Artificial Intelligence (AI), combined with modern cloud platforms and secure digital practices, offers governments the tools to meet these demands. It can automate processes, improve decision-maki

Agentic AI in service delivery is quickly becoming one of the most powerful tools for organisations aiming to improve efficiency, customer satisfaction, and overall resilience. Unlike traditional automation, which simply follows instructions, agentic AI goes further by acting independently, learning from past actions, and continuously improving. This shift means that businesses, governments, and service providers can now rely on AI systems that proactively manage workflows

Why Digital Investment Frameworks are crucial for Government Across Australia, government agencies are under increasing pressure to modernise technology, improve services, and use public funds responsibly. Achieving this requires more than just buying new systems — it demands structured, transparent, and forward-looking investment planning. Two major approaches stand out: the Australian Digital Technology Agency’s Digital Investment Plan (DIP) and the ACT Government’s T

The five steps to get a workflow ready for AI automation In today’s fast-moving business world, AI workflow automation is no longer a luxury—it’s a necessity. By automating routine and repetitive tasks using AI, organisations can boost efficiency, reduce errors, and scale their operations with ease. Whether it’s sorting customer requests, processing invoices, or generating reports, AI-driven automation is reshaping how work gets done. But how do you prepare your workflo

How Tools Like Humphrey AI help the Policy Development Process In today’s fast-paced government environment, policy development needs to be both thorough and agile. While traditional processes remain important, the reality is that modern priorities demand faster decision-making, better data integration, and more transparent engagement. Tools like Humphrey AI (see article: HumphreyAI) and similar AI-enabled platforms – could offer valuable support at every stage of the poli

Humphrey AI for Government Policy Making In the corridors of Whitehall, where tradition meets transformation, a quiet revolution is taking place. The UK government has developed Humphrey AI, a suite of artificial intelligence tools designed to speed up decision-making, analyse public consultations, and make civil service work more efficient. Named after the fictional permanent secretary from Yes Minister, Humphrey is more than a digital upgrade – it represents a fundame

Getting the Balance Right with AI regulation Artificial intelligence (AI) is transforming how countries work, compete, and deliver services. But for governments, the big challenge is finding the right balance — supporting innovation without losing control. South Korea is showing the world how this can be done. By combining flexible regulation, smart investment, and a strong public sector push, South Korea is creating a model that protects citizens while allowing AI to t

The power of government hackathons Hackathons are not just for tech startups or Silicon Valley anymore. Around the world, governments are beginning to realise that hackathons can be powerful tools to solve public challenges, engage communities, and accelerate digital transformation. By bringing together developers, policy experts, citizens, and industry partners for short, focused bursts of creative work, governments can unlock smarter solutions, faster service delivery, a

How Singapore Is Leading in Digital Government Singapore is often seen as a leader in digital innovation—and for good reason. Its Government Technology Agency, GovTech, has developed a powerful digital foundation called the Singapore Government Tech Stack (SGTS). This stack is not a standalone IT system; it's a complete toolkit that helps government agencies build modern, secure, and user-friendly digital services quickly. At its core, SGTS is about making government se

What are the five key layers for a government digital stack? Governments around the world are working to modernise how they deliver services. To do this successfully, they need digital systems that are fast, reliable, and easy to connect across different government agencies. The government digital stack model provides a way to build this kind of digital infrastructure. It breaks down complex systems into five key components or layers that work together. In this article,

From agency IT to whole-of-government platforms Governments worldwide are confronting rising demands for efficient, scalable digital services. Instead of each agency building its own IT systems, many countries are now adopting whole-of-government digital infrastructure strategies. These strategies use reusable and interoperable software components—called "building blocks"—to create shared platforms that reduce duplication, improve citizen experience, and increase speed to

Centralised vs Decentralised Government Digital Infrastructure: Benefits for the Public Sector Governments across the world are rethinking how they build and manage digital infrastructure. At the heart of this debate is the choice between centralised and decentralised approaches. Should one part of government control and manage all digital systems? Or should each government department or agency build and run its own? This question affects the way public services are del

UK Government's Strategy for Streamlining Agile Digital Projects: Enhancing IT Delivery Efficiency The UK Government has updated its approach to planning and approving digital and IT projects. By embracing agile methods, it’s creating faster, more cost-effective systems while reducing bureaucracy. This article explores what these updates mean, how they work, and why they matter—especially for project leaders and public sector organisations. Why Agile Now? In a digita