Access to healthcare has long been a challenge for people living in rural or remote areas. For many, the nearest clinic or hospital might be hours away. But thanks to advances in digital technology, the healthcare system is undergoing a major shift. From virtual doctor visits and health apps to wearable sensors and remote patient monitoring (RPM), these innovations are changing how care is delivered. Patients can now connect with doctors, manage chronic illnesses, and even

The future of medicine is here Imagine a virtual version of your body that grows, learns, and responds just like you. That’s the idea behind a “digital twin” — a smart, virtual model powered by real data. In healthcare, digital twins are changing the game. From personalised treatment to faster drug testing and better hospital planning, these digital models are giving doctors new tools to keep people healthier, for longer. This article breaks down the most exciting uses

Wearable medical devices have moved beyond the realm of fitness enthusiasts and tech-savvy users. What once started as simple heart rate monitors and activity trackers is now a booming health technology sector. These devices are helping people monitor chronic illnesses, detect warning signs earlier, and communicate vital health information in real-time. They are shifting healthcare from hospitals and clinics into homes, workplaces, and daily life. As demand for personalised a

Bringing visibility and accountability to cloud spending Managing cloud costs effectively is becoming more important as organisations grow their use of the cloud. FinOps—a framework for aligning engineering, finance and business teams—helps build shared responsibility and improve financial decision-making. This article explores how Google Cloud (GCP) supports FinOps goals through tools such as FinOps Hub 2.0, Gemini Cloud Assist, and Google’s built-in billing and optimi

Understanding AWS’s approach to cloud cost management As cloud environments grow in complexity, organisations are seeking new ways to gain visibility into costs and improve financial accountability. One approach gaining traction is FinOps—a framework for managing cloud spending that brings together engineering, finance and operations. This article explores how AWS tools and services can support a FinOps strategy. It outlines what AWS currently offers, from cost tracking

How tagging makes FinOps possible Tagging cloud resources might sound simple, but it plays a major role in controlling costs, improving visibility, and building a strong FinOps culture. Whether you’re a government agency, a non-profit, or a large enterprise, tagging is essential to understanding who’s using what—and why. In this article, we explain why tagging and labelling are critical in FinOps, how they help teams across finance and IT work together, and what best pr

Why culture matters for FinOps success FinOps is more than just a financial tool—it’s a culture shift. As governments and public agencies shift more services to the cloud, it becomes vital to manage costs in a smart and transparent way. This is where FinOps (short for Financial Operations) comes in. It helps teams across finance, IT, procurement and leadership work together to make better decisions with cloud spending. But FinOps only works well if the right organisationa

The census is changing and administrative data is a key part of this The population and housing census is one of the most important tools a government has. It tells us how many people live in a country, where they live, and what their lives are like. This information helps governments plan for schools, hospitals, transport, jobs, and social services. For years, censuses were done in a traditional way: sending out thousands of staff to go door-to-door and ask people que

Comparing Public Sector Software Engineering in the UK and Singapore As governments race to digitise their services and meet rising public expectations, software engineering has become central to delivering smarter, faster, and more citizen-centred outcomes. The United Kingdom and Singapore have taken ambitious yet distinct approaches to cultivating software engineering excellence across their public sectors. While the UK fosters community-led collaboration through its Cro

Artificial intelligence (AI) is no longer a distant innovation on the horizon—it is now playing a pivotal role in changing how government policy is developed, written, and delivered. AI-powered tools that can summarise complex data, draft content, refine documents, and even present information in a compelling and accessible format are beginning to revolutionise the public sector. These technologies promise to cut through bureaucracy, reduce manual workload, and increase th

What are the five steps to build a digital twin for urban planning? The development of a digital twin involves careful planning, phased implementation, and cross-functional collaboration. Here’s a step-by-step guide tailored for city governments and urban planners.

Artificial intelligence (AI) is fast becoming a defining feature of modern organisations. It’s not just a new tool—it’s a new way of working, deciding, and thinking. As digital transformation accelerates across sectors, the push to integrate AI into core business processes has become urgent. But while most organisations have focused heavily on technical readiness—building data infrastructure, training teams in AI tools, and investing in new platforms—they’ve often overlooked

Gamification can be described as the integration of game‑inspired reward systems, narrative structures and feedback loops into activities that are not traditionally playful. The aim is not entertainment for its own sake; rather, it is to harness the motivational pull of games to advance policy goals.

Quantum resistance refers to a new generation of cryptographic techniques designed to withstand attacks from quantum computers. These techniques—also known as post-quantum or quantum-safe cryptography—are being developed to ensure that the information we secure today cannot be compromised by the technologies of tomorrow. As the potential of quantum computing grows, so too does the urgency of adopting encryption methods that can survive its impact. This article explores the

Digital payment systems are undergoing a profound transformation. The past decade has seen the gradual shift from cash to card, then from card to mobile, and now to something far broader — a fully integrated digital financial ecosystem. What began as a convenience has become an expectation, and as technology continues to evolve rapidly, the lines between payments, identity, mobility, data, and commerce are blurring. The convergence of mobile, artificial intelligence (AI), ope

Across many high-income countries, governments are struggling to modernise how they design and deliver policy, often constrained by legacy systems, fragmented data, and a lack of real-time insights. While elected leaders call for smarter, more efficient public services, the tools available to them frequently lag behind expectations. At the same time, mobile network operators have yet to fully explore the value of repurposing anonymised mobile phone data (MPD) to support evide

How can advances in data, cloud computing, and AI enable a new era of government digital transformation?At the centre of the opportunity is the convergence of: data. Advances in data architecture, cloud computing, and artificial intelligence (AI) and this is ushering in a new era of digital transformation, with governments seeking ways to harness these capabilities for everything from pandemic response to social services management.

Citizens deserve better. Let’s be honest. Governments have not been as proactive or deliberate as they should have been when it comes to modernising their technology. While industries across the board have made major advances, the public sector has often lagged behind. Systems are outdated. Data sits in silos. Many services are slow, difficult to use, or simply fail to meet people’s expectations. Citizens expect better. And they should. The technology exists today to make gov

Governments are changing quickly. With the rise of artificial intelligence (AI), there is a chance to make public services more personal, quicker, and more effective. AI can find patterns, make decisions, and act with little help from people. This brings big opportunities and serious responsibilities. To keep up, governments must change how they use data. Right now, data systems are often slow, disconnected, and hard to manage. Data is stuck in different places, formats, o

Governments should re-consider efforts to centralise finance systems Across many governments, finance systems have grown in silos—each agency managing its own tools, data, and processes. While this may have worked in the past, it now poses a significant challenge for governments trying to deliver coordinated, efficient, and transparent public services. Centralising finance systems isn’t just about consolidation—it’s about creating a stronger foundation for better decisions