Agentic AI and orchestration are set to reshape the way governments deliver services to citizens. By enabling autonomous systems that can plan, reason, and coordinate across different functions, governments have an opportunity to create faster, more efficient, and citizen-centred services. The focus is not only on automation, but also on ensuring services are designed to be proactive, reliable, and trustworthy. For governments, adopting agentic AI and orchestration means r

Artificial intelligence (AI) is rapidly moving from theory into everyday life. It is reshaping industries, transforming labour markets, and creating new opportunities for growth. Yet the AI impact on economies will not be uniform. Some nations are poised to benefit enormously, while others may struggle with disruption and inequality. Research shows that the ability of a country to harness AI depends on three factors: innovation, how widely AI spreads across industries (dif

Artificial Intelligence (AI) is reshaping how organisations work, from automating back-office processes to transforming healthcare, finance, and manufacturing. Yet introducing AI at scale is not just about deploying algorithms—it requires structured planning, governance, and alignment with business goals. The TOGAF framework, widely recognised for enterprise architecture, offers a robust method for guiding AI adoption. At its heart lies the Architecture Development Method

The National Institute of Standards and Technology (NIST), a U.S. federal agency under the Department of Commerce, plays a key role in setting technology standards that drive innovation and competitiveness. Known for frameworks like the Cybersecurity Framework (CSF), NIST has developed the AI Risk Management Framework (AI RMF) to guide organisations in creating safe, responsible, and trustworthy AI systems. The AI RMF is a voluntary guideline designed to help organisations

Artificial Intelligence (AI) is shaping the future of industries, governments, and societies. The question facing leaders today is whether to prioritise innovation (pushing new breakthroughs) or diffusion (scaling existing solutions). The reality is that both matter—but only when paired with strong governance. The AI-STRIDE Framework (Safe, Trustworthy, Responsible, Innovation, Diffusion for the Enterprise) provides a structured way to manage this balance. It highlights ho

Artificial Intelligence (AI) is no longer just an emerging technology—it is now central to how governments, businesses, and organisations operate. From healthcare and finance to public services and education, AI systems shape decisions that affect individuals and entire societies. With this influence comes significant responsibility. The challenge is clear: how can organisations ensure AI systems remain ethical, secure, and compliant throughout their lifecycle? This is w

Modernising digital government applications in the AI era is no longer optional—it is essential. Citizens now expect services that are as fast and seamless as online banking or shopping, while governments must handle growing cyber threats, legacy IT challenges, and rising costs. Artificial Intelligence (AI), combined with modern cloud platforms and secure digital practices, offers governments the tools to meet these demands. It can automate processes, improve decision-maki

Agentic AI in service delivery is quickly becoming one of the most powerful tools for organisations aiming to improve efficiency, customer satisfaction, and overall resilience. Unlike traditional automation, which simply follows instructions, agentic AI goes further by acting independently, learning from past actions, and continuously improving. This shift means that businesses, governments, and service providers can now rely on AI systems that proactively manage workflows

Artificial intelligence (AI) is no longer a distant innovation on the horizon—it is now playing a pivotal role in changing how government policy is developed, written, and delivered. AI-powered tools that can summarise complex data, draft content, refine documents, and even present information in a compelling and accessible format are beginning to revolutionise the public sector. These technologies promise to cut through bureaucracy, reduce manual workload, and increase th