AI tools like ChatGPT are now part of everyday work in government. They can speed up writing, help explain complex policies, and save hours of time. But knowing when it is okay to use AI for government briefings—and when it is not—is becoming one of the most important digital skills for public sector teams. This article explains the risks, the right use cases, and the best practices for using AI safely. It also shows how AI can help governments shift to clearer, more acces

Agentic AI and orchestration are set to reshape the way governments deliver services to citizens. By enabling autonomous systems that can plan, reason, and coordinate across different functions, governments have an opportunity to create faster, more efficient, and citizen-centred services. The focus is not only on automation, but also on ensuring services are designed to be proactive, reliable, and trustworthy. For governments, adopting agentic AI and orchestration means r

Artificial intelligence (AI) is rapidly moving from theory into everyday life. It is reshaping industries, transforming labour markets, and creating new opportunities for growth. Yet the AI impact on economies will not be uniform. Some nations are poised to benefit enormously, while others may struggle with disruption and inequality. Research shows that the ability of a country to harness AI depends on three factors: innovation, how widely AI spreads across industries (dif

Artificial Intelligence (AI) is reshaping how organisations work, from automating back-office processes to transforming healthcare, finance, and manufacturing. Yet introducing AI at scale is not just about deploying algorithms—it requires structured planning, governance, and alignment with business goals. The TOGAF framework, widely recognised for enterprise architecture, offers a robust method for guiding AI adoption. At its heart lies the Architecture Development Method