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AI is not just about the tools
Artificial intelligence is often described in remarkably simple terms: it is another tool, and what matters is how people choose to use it. There is some truth in this argument. A spreadsheet, search engine, camera, database, or design application can all be used well or badly, and artificial intelligence is no different in that respect. Yet describing AI as “just a tool” misses something strategically important: technologies do not simply respond to the way organizations use
Oct 112 min read
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