The OECD Digital Transformation of Public Procurement Good Practice Report is an essential guide for governments, agencies, and organisations aiming to modernise their procurement systems. Public procurement is not just about buying goods and services—it shapes how governments spend money, deliver services, and build trust with citizens. This OECD report provides good practices, case studies, and recommendations for countries and organisations at different stages of digita

From agency IT to whole-of-government platforms Governments worldwide are confronting rising demands for efficient, scalable digital services. Instead of each agency building its own IT systems, many countries are now adopting whole-of-government digital infrastructure strategies. These strategies use reusable and interoperable software components—called "building blocks"—to create shared platforms that reduce duplication, improve citizen experience, and increase speed to

Access to healthcare has long been a challenge for people living in rural or remote areas. For many, the nearest clinic or hospital might be hours away. But thanks to advances in digital technology, the healthcare system is undergoing a major shift. From virtual doctor visits and health apps to wearable sensors and remote patient monitoring (RPM), these innovations are changing how care is delivered. Patients can now connect with doctors, manage chronic illnesses, and even

Gamification can be described as the integration of game‑inspired reward systems, narrative structures and feedback loops into activities that are not traditionally playful. The aim is not entertainment for its own sake; rather, it is to harness the motivational pull of games to advance policy goals.

Digital payment systems are undergoing a profound transformation. The past decade has seen the gradual shift from cash to card, then from card to mobile, and now to something far broader — a fully integrated digital financial ecosystem. What began as a convenience has become an expectation, and as technology continues to evolve rapidly, the lines between payments, identity, mobility, data, and commerce are blurring. The convergence of mobile, artificial intelligence (AI), ope

What are the key components required for modern digital Public Finance Management?