Few government technology initiatives have attempted to change the operating model of government on the scale of Shared Services Canada (SSC). When the organization was created, the ambition was straightforward but enormous: take a fragmented federal IT environment spread across dozens of departments and agencies and consolidate common infrastructure, networks, telecommunications, data centers, email, and other technology services into a shared enterprise capability. The o

Cybersecurity is now a national capability Cybersecurity is no longer simply an IT problem managed by individual government agencies or private companies. As economies become more dependent on digital infrastructure, a successful cyberattack can disrupt electricity, water, transportation, healthcare, financial services, communications, government operations, and industrial production. The strategic challenge for governments is therefore not just how to protect individual s

The new UK blueprint for digital government offers a number of helpful takeaways for other nations considering their own digital strategy.