Gamification can be described as the integration of game‑inspired reward systems, narrative structures and feedback loops into activities that are not traditionally playful. The aim is not entertainment for its own sake; rather, it is to harness the motivational pull of games to advance policy goals.

Quantum resistance refers to a new generation of cryptographic techniques designed to withstand attacks from quantum computers. These techniques—also known as post-quantum or quantum-safe cryptography—are being developed to ensure that the information we secure today cannot be compromised by the technologies of tomorrow. As the potential of quantum computing grows, so too does the urgency of adopting encryption methods that can survive its impact. This article explores the

Digital payment systems are undergoing a profound transformation. The past decade has seen the gradual shift from cash to card, then from card to mobile, and now to something far broader — a fully integrated digital financial ecosystem. What began as a convenience has become an expectation, and as technology continues to evolve rapidly, the lines between payments, identity, mobility, data, and commerce are blurring. The convergence of mobile, artificial intelligence (AI), ope

Across many high-income countries, governments are struggling to modernise how they design and deliver policy, often constrained by legacy systems, fragmented data, and a lack of real-time insights. While elected leaders call for smarter, more efficient public services, the tools available to them frequently lag behind expectations. At the same time, mobile network operators have yet to fully explore the value of repurposing anonymised mobile phone data (MPD) to support evide

How can advances in data, cloud computing, and AI enable a new era of government digital transformation?At the centre of the opportunity is the convergence of: data. Advances in data architecture, cloud computing, and artificial intelligence (AI) and this is ushering in a new era of digital transformation, with governments seeking ways to harness these capabilities for everything from pandemic response to social services management.

Citizens deserve better. Let’s be honest. Governments have not been as proactive or deliberate as they should have been when it comes to modernising their technology. While industries across the board have made major advances, the public sector has often lagged behind. Systems are outdated. Data sits in silos. Many services are slow, difficult to use, or simply fail to meet people’s expectations. Citizens expect better. And they should. The technology exists today to make gov

Governments are changing quickly. With the rise of artificial intelligence (AI), there is a chance to make public services more personal, quicker, and more effective. AI can find patterns, make decisions, and act with little help from people. This brings big opportunities and serious responsibilities. To keep up, governments must change how they use data. Right now, data systems are often slow, disconnected, and hard to manage. Data is stuck in different places, formats, o

Governments should re-consider efforts to centralise finance systems Across many governments, finance systems have grown in silos—each agency managing its own tools, data, and processes. While this may have worked in the past, it now poses a significant challenge for governments trying to deliver coordinated, efficient, and transparent public services. Centralising finance systems isn’t just about consolidation—it’s about creating a stronger foundation for better decisions

What should Minister of Finance or Treasurers be demanding from the Public Finance system that their Ministry of Finance uses? How integrated should this digital system be with the delivery agencies? In 2025, the Minister should be demanding the best digital and data solutions that are available on the market - not antiquated, spreadsheet based approaches. It is no longer good enough to allow some agencies to have modern FMIS systems but allow the central agency to run a lega

In a world where most government services are moving online, public finance systems in many countries remain stuck in the past. While revenue collection, taxation, digital payments, and digital identity systems have made huge strides, the financial core of government is still lagging behind. Far too often, financial departments rely on outdated systems and spreadsheets, offering little to no real-time insight into agency finances. As a result, finance ministers across the glo

In today's data-driven world, governments are increasingly turning to artificial intelligence (AI) to improve their policy-making processes. With millions affected by policy decisions, the need for data analysis is more important than ever. AI can analyze vast amounts of information quickly, identifying patterns and insights that lead to smart, effective policies. This post discusses how AI can be a valuable ally in drafting government policies through data analysis and insig

โครงสร้างพื้นฐานดิจิทัลของรัฐบาลแบบรวมศูนย์และแบบกระจายอำนาจ: ประโยชน์สำหรับภาคสาธารณะ รัฐบาลทั่วโลกกำลังทบทวนวิธีการสร้างและบริหารจัดการโครงสร้างพื้นฐานดิจิทัล หัวใจสำคัญของการถกเถียงนี้คือการเลือกระหว่างแนวทางแบบ รวมศูนย์ และ แบบกระจายศูนย์ รัฐบาลควรมีส่วนใดส่วนหนึ่งในการควบคุมและบริหารจัดการระบบดิจิทัลทั้งหมดหรือไม่ หรือหน่วยงานหรือหน่วยงานรัฐบาลแต่ละแห่งควรสร้างและบริหารจัดการของตนเอง คำถามนี้ส่งผลต่อวิธีการให้บริการสาธารณะ ความปลอดภัยและการเชื่อมต่อของข้อมูลภาครัฐ

Digital public infrastructure (DPI) is emerging as a transformative approach to digitalisation, aimed at providing foundational digital buil

How can the X-Road data exchange model developed by Estonia be used by other nations?

Governments generate vast amounts of unstructured data from sources such as public feedback, reports, images, and videos.

Basic data cleansing to enable AI. Discussion o the basics of data cleansing, including handling missing values, removing errors

Developing an AI playbook for Government

Digital Public Infrastructure provides a way for nations to accelerate the digital transformation of its Government and economy

Public procurement is an area of government that is a priority for transformation and digitisation due to the wide impact it has on wider go

The digital strategy in Norway provides insights for other nations wanting to transform their Government. Key lessons include the focus on